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Phone Upgrade Update

March 27, 2017

The move to our new system is on target.

As you may already know, ITSS is in the midst of transitioning all campus phones and voicemail from our Nortel voice systems to our Avaya Aura voice systems.

We are making good progress, and are trying to have as little impact on users as possible during the transition. This summer, we will upgrade as many of the 1400 remaining phones as time permits. ITSS staff will be contacting departments in the affected buildings with details and timelines in the coming weeks.

Please email lgilberg@d.umn.edu with any questions or concerns.

Visit the ITSS website.

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